snug-soar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snug-soar.com.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, and other contact information you voluntarily provide when submitting inquiry forms or booking requests.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
- Device Data: Information about your device, including browser type, operating system, and IP address.
How We Use Your Information
We use the information we collect to:
- Process and respond to your expedition inquiries and booking requests
- Send you relevant information about our services when you have opted in
- Improve our website and services based on usage patterns
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Legal Basis for Processing
We process your personal data based on:
- Consent: When you submit a form or subscribe to communications
- Contract: When necessary to fulfill booking requests
- Legitimate Interest: For website improvement and security
- Legal Obligation: When required by law
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Booking inquiry data is retained for up to three years after your last interaction with us.
Third-Party Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist in operating our website
- Professional advisors when legally required
- Government authorities when required by law
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: 742 Wilderness Way, Suite 205, Banff, Alberta T1L 1B3, Canada